Our team

Meet the Partners

HW3 Group is a firm that supports the disaster restoration industry with management, administration, claim preparation, logistics, dispute resolution, and technical expert consulting. We are a collection of technical, administrative and financial experts that stand ready to support restorers, property owners, facility and risk managers, brokers, and others in the insurance restoration industry. Our skill and expertise is unmatched.

  • Howard Wolf
  • Howard Wolf - Principal

    Technical Expert

    Howard Wolf, certified master restorer, has been in the cleaning, restoration and construction industries since 1984. He is the Principal and founding member of HW3 Group, and is Chairman of the ANSI Standards Committee for the Institute for Inspection, Cleaning, and Restoration Certification (IICRC). He formerly sat on the board of directors of IICRC and was the Chairman of the S500 Consensus Body from 2001 through 2013. He has extensive large project management and building diagnostics experience with particular expertise in public facilities, institutional and government agency projects. Howard has worked almost every facet of an insurance claim, and has represented property owners, managers, and tenants, as well as, restorers, contractors, and insurance professionals. Howard's knowledge of a building from the boiler room to the board room is only rivaled by his knowledge of the claims management process.

    Email: howiewolf@hw3group.com
    Tel: (262) 613-9001
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  • Monica Aquino - Managing partner

    Claims Management Expert

    Monica Aquino has been in the insurance claims management industry since 1999. She has represented owners on some of the largest insurance property insurance claims in the country. She has also written and managed insurance programs for large hotel chains and several large property investment groups. Her expertise lies in hospitality, retail, manufacturing, and large multi-tenant properties. She has worked closely with owners, restoration and construction firms to ensure she will maximize recovery on claims in less time. Monica is an expert negotiator and collaborator between the materially interested parties on a claim. Her knowledge of the claims management process and her ability to communicate between ownership, building/facilities, accounting, risk management and insurance professionals makes her an invaluable resource on any claim.

    Email: maquino@hw3group.com 
    Tel: (312) 342-1933
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  • Monica Aquino
  • William Giannone
  • William Giannone - Partner

    Financial and Business Expert

    ​Bill Giannone has been in the restoration industry since 2008, after more than a quarter century career on Wall Street. His expertise lies in large loss project administration, invoice preparation and documentation, and corporate financial analysis. As a member of HW3 Group, Bill has worked with many restorers in the office and on the job, and is considered one of the industry’s leading experts on all administrative aspects of the restoration business. He has worked closely with commercial mitigation firms, equipment rental companies and smaller residential restoration firms, advising them on systems and processes that have resulted in significant profit increases. Bill's understanding of the financial process and perspective of a claim from all sides: restorer, owner and carrier, allow him to orchestrate a win, win, win every time.

    Email: billg@hw3group.com 
    Tel: (908) 553-6295

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